Real Time Emergency Response

Our professional alarm monitoring center, Central Station, is where our Central Station Operators actively monitor alarm panel signals. Proudly based in the southeast, it is a world-class, Five Diamond Certified, U.L. Listed Monitoring Center that provides specialized, regional home and business security protection for all CPI customers.

ASAP was launched to increase efficiency and reliability of emergency electronic signals from monitoring companies. Think of it as a virtual or electronic handoff between an alarm company’s central station and the local emergency communication centers. Typically, alarm companies manually call the emergency communication center when a dispatch is needed. But with ASAP, alarm signals summon emergency services electronically in a matter of milliseconds to seconds. By sending an alarm signal over ASAP, we can quickly transmit critical information to authorities, such as the customer’s name, address, alarm type, and other details without wasting valuable time on hold or speaking to someone.

CPI Security has fully embraced ASAP to PSAP and has seen tremendous gains in efficiencies for the jurisdictions that make use of it. CPI Security is currently working with 18 jurisdictions in our footprint and will continue to engage with others to help bring them on board in any way that we can. For more information, read our blog article.